ISO-9000 and all that It need be painful and it might even be useful. Formal quality assurance programmes have their place in most organisations, and if they're applied with an understanding of the business and a good helping of common sense, you could benefit by having lower costs and more satisfied customers. Unfortunately the common sense aspect is often missing, together with an misunderstanding of the underlying principles. FJL Micro has a qualified ISO-9000 auditor and several consultants with a variety of business knowledge that may be applicable to you. Whether you're going for 'the badge' or simply looking to keep your development project under control, why not give us a call?